This scenario-based eLearning experience helps instructors and sales associates make appropriate decisions to recover customers’ art collections after accidentally damaging them in the Nature Collection Art Gallery. It provides instructors and sales associates a foundation for handling real-life customer service recovery situations.  

Audience: New, Seasonal, and Sales Associates at the Nature Collection Art Gallery

Responsibilities: Instructional Design, E-Learning Development, Graphic Design, 

Tools Used: Adobe Captivate, Canva, Google Docs, AI Integration with Chat GPT