Permission has been granted by the proprietors of the F.I.T.T Challenge and Vineyard Vegetarian Cafe to share some of this module on my portfolio.
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The proprietors of Vegetarian Cafe Vineyard requested an engaging instructional module for their health coaches. This course aims to familiarize coaches with the eight fundamental principles of health, enabling them to conduct effective health consultations with the Food Inspiring Total Transformation (F.I.T.T) clientele. The module features an interactive format incorporating videos, carousels, audio segments, knowledge checks, printable logs, and quizzes. Upon completing the module, learners will be well-equipped to confidently lead consultation sessions with clients.
Audience: New Health Coaches for the F.I.T.T. Challenge
Responsibilities: Instructional Design, E-Learning Development, Graphic Designer
Tools Used: Articulate Rise 360, Canva, Google Docs, AI Integration, YouTube, ScreenPal
The Problem
The Problem
The Solution
The Solution
The FITT Challenge faced a significant issue with its online health coaching program: coaches struggled to consistently and effectively introduce and review wellness material with clients. This gap in preparation not only led to client dissatisfaction but also created uncertainty about how to maintain progress after coaching sessions concluded. As a result, clients often regressed to previous unhealthy habits, feeling frustrated and unsupported in their wellness journeys.
To resolve this problem, I designed a comprehensive eLearning solution aimed at equipping health coaches with the knowledge and resources needed to guide clients through their wellness plans more effectively. After assessing the challenges, I proposed using Articulate Rise 360, a versatile platform known for its ability to deliver engaging, interactive content.
This solution was met with full support from FITT Challenge leadership, who recognized its potential to improve coaching quality and client outcomes. The new course empowers coaches to better prepare for sessions, offering a structured approach to guiding clients toward sustained wellness success.
My Process
My Process
To address the client’s primary challenges, I applied the Dick and Carey instructional design model, which provided a structured approach to organizing the development plan and establishing a solid foundation for achieving the project objectives. Collaborating closely with FITT Challenge leadership and Subject Matter Experts (SMEs), we defined the training goals and outlined a step-by-step plan aimed at enhancing the health coaches' ability to improve client satisfaction and success.
Each phase of the development process was meticulously detailed and presented to the leadership team for review and approval before proceeding with the full-scale development of the training module.
The video below outlines the development process for the coaching session module, detailing the key components and instructional strategies implemented.
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